Returns & Exchanges

Atmos Kuala Lumpur is committed to ensuring your satisfaction with every street-style acquisition. If your purchase does not meet your expectations, you may return or exchange eligible items in their original, unworn condition within 7 days of receipt.

1

Initiate Request

Log in to your Atmos account and navigate to the order history section to select the items you wish to return and obtain a Return Authorization number.

2

Prepare Package

Carefully pack the sneakers or apparel in their original packaging, ensuring all tags, extra laces, and authenticity cards are included to avoid rejection.

3

Ship Items

Affix the provided shipping label to your package and drop it off at any authorized courier point, ensuring you retain the tracking receipt for your records.

4

Quality Inspection & Refund

Once our team verifies the condition of the returned goods, we will process your refund or exchange within 5 to 7 business days via your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing